Shipping policy

Shipping Policy

Order Processing:

Order Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: You will receive an email confirmation once your order has been placed, including your order details and tracking information once the order has shipped.

Shipping Methods & Delivery Times:

USPS First Class Shipping:

USPS Priority Mail:

- Flat Rate: $7.50 - $22.00 (based on package size)
- Calculated Rate: Varies by weight and distance
- Delivery Time: 1-3 business days

Delivery Issues:

Lost or Stolen Packages: If your package is lost or stolen, please contact us at [customer service email] immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Addresses: Ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address.

Returns and Exchanges:

Returns: We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and with all tags attached. Return shipping costs are the responsibility of the customer.
Exchanges: To exchange an item, please return the original item for a refund and place a new order for the desired item.
Damaged Items: If you receive a damaged or defective item, please contact us within 7 days of delivery for a replacement or refund.

Contact Us:

For any questions or concerns regarding your order, please contact our customer service team at lyssandlittles@gmail.com